Our Culture and Values: How We Work Together

It’s hard sometimes to pinpoint what “organizational culture” is – and this page is an attempt to name it. We believe that how we work together matters just as much as what we accomplish.

These values are a big part of our success with innovative new initiatives, and why our staff, volunteers, members, partners, funders, and community continue to choose to work with us. We know that our reputation is built through thousands of thoughtful decisions, consistent actions, and everyday professionalism – and these start with kindness, trust, and collaboration.

These are our Big 6 promises to you, and expectations of everyone who represents One Straw Society.

 

1. We assume good intentions.

We approach one another with curiosity, generosity, and respect. We give people the benefit of the doubt, recognize that we are all learning and we all make mistakes, and we choose understanding, patience, and support before judgment.

2. We speak to people, not about people.

When something matters, we have respectful, honest, kind and direct conversations with the person involved. Questions, disagreements, and different ideas can all lead to stronger relationships when approached in good faith. We don’t gossip, speculate, or create stories about anyone.

3. We are part of the solution.

Challenges are part of every worthwhile endeavour, and can be even harder with limited resources in a non-profit. When the work is tough, we bring curiosity, flexibility, creativity, and optimism, rather than complaints, blame or frustration. When we see something that could be better, we don’t simply point it out – we help improve it.

4. We support one another.

None of us accomplishes meaningful work alone. We celebrate one another’s successes, lend a hand when it’s needed, and treat one another with dignity, patience, and compassion. We recognize good work publicly and address concerns privately.

5. We work with responsibility and integrity.

We strive to be honest, accountable, and trustworthy in everything we do. We follow through on commitments, use our time wisely and efficiently, and care for the relationships, resources, and reputation entrusted to us. We know that every hour and dollar we spend has been made possible through someone else’s generosity and trust.

6. We remember why we’re here.

Our purpose is bigger than any one project or person. Together, we are building a healthier, more resilient, and more just food system for our community. One small job is an important part of a much bigger plan! Keeping that shared purpose at the centre helps guide our decisions, our priorities, and our relationships.

 

These aren’t just values we expect of others—they’re commitments we continually ask of ourselves. We’ll sometimes fall short, but when we do, we acknowledge it, learn from it, and keep striving to do better.

Meaningful work can be joyful work! Every day, we have the privilege of creating, playing, helping and learning in places and programs that strengthen our communities. We work with hundreds of incredible people every year, and we love what we do.

If these values feel like home to you, we’d be delighted to work alongside you.